At Eduardo Journeys, we aim to deliver your orders safely and on time. This Shipping Policy outlines our shipping practices, delivery times, and responsibilities.
1. Shipping Method
- We use reliable third-party delivery services to ship your orders worldwide.
- All orders are shipped to the address provided at the time of purchase. Please ensure your shipping information is accurate.
2. Shipping Costs
- Shipping charges, if applicable, will be calculated and displayed during checkout.
- We reserve the right to modify shipping rates at any time without prior notice.
3. Delivery Time
- Delivery times may vary depending on your location and product availability.
- Estimated delivery times will be provided when your order is confirmed.
- Eduardo Journeys is not responsible for delays caused by delivery partners or customs clearance.
4. Order Tracking
- Once your order is shipped, you will receive a tracking number and instructions (if applicable) to monitor your shipment.
- Please note that tracking updates depend on the courier’s system and may take time to reflect.
5. International Shipping
- Eduardo Journeys ships worldwide.
- Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
6. Damaged or Lost Shipments
- If your order is damaged or lost during shipping, please contact us immediately at [email protected].
- We will work with the delivery partner to resolve the issue and arrange for a replacement or refund if necessary.
7. Contact Us
For any questions or concerns regarding shipping, please reach out to us at:
Email: [email protected]